IT Support

IT Support

Tired of unpredictable IT support bills?

Having your own dedicated IT support department or IT expert can be very costly not only in terms of set up but also recruitment, on-going training, holiday and sickness cover.

More and more companies across the UK like yours are making the decision to outsource their IT. The key business benefits that come from outsourcing your IT support, go far beyond saving money on annual budgets. You can guarantee data security at remote UK data centres and ensure that you are compliant with recent legislation.

Many clients prefer our fixed price per user model, leading to our success - we're proud to say that 93% of our clients over the last 3 years have been from referrals.

Our fixed monthly rates are not only a transparent way of pricing, but also offers better value for your business, when compared with the usual break/fixed contracts or monthly retainers.

Under a fixed price contract it’s in our best interest to fix problems before they happen and once trouble does occur to fix it in the shortest time possible. You will not be faced with a situation where you are counting the cost of a hardware failure alongside lost business revenue, as a direct result of your IT being down.

This approach has been met with positivity by our clients and we are delighted to be working with over 50 businesses across the local area supporting their IT needs.

So what’s included in our monthly fee?

Time is money and we get that, which is why we endeavour to close the majority of our support calls within 30 minutes.

The customer experience is at the heart of everything we do and trust is an integral part of that. We will work with you to seek out alternative IT solutions that make your working day easier and your IT better.

“3 years of ongoing IT issues, signed up with Collaborative IT and they solved everything within 2 hours, I wish I’d discovered them earlier!”
– Darren Smith, Making Business Matter

Contact Us

Need IT Support now? We can help. Contact us below, call us on 01844 318131 or email ask@colit.co.uk.

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